Terms & Policies

 

RESERVATION POLICIES:

Please arrive for your appointment 10-15 minutes prior to the scheduled starting time. This allows you the time to fill out the appropriate client form (new clients), change and prepare for the service. All treatment sessions have a specific time schedule and early arrival allows for a relaxed and unhurried experience. If late arrival is inevitable, your service may be shortened in order to keep on schedule and the original treatment time may be charged.

CANCELLATION POLICY:

I ask that you respectfully give a 24 hour notice of cancellation.

I charge ½ price for the first missed session and full price for all others after. Cancelling of an appointment in less then 24 hours or failure to attend a scheduled appointment with the intent on redeeming a gift certificate will result in the forfeiting of that certificate.  Recognizing that I do set aside the scheduled time just for you, have other clients to consider and have to maintain a smoothly running business, I do find it necessary to charge for appointments that are repetitively changed on the day of the scheduled appointment. This fee is $60.00.  People who have cancelled on me at the last minute or have failed to show up for a scheduled appointment will be asked to guarantee future appointments with a credit card. Refusal to provide me with the credit card information will result in termination of our relationship.

CHECK-IN:

I am Located by Fashion Square Mall, in Old Town Scottsdale Arizona. Crossroads are Camelback Rd &  Goldwater. Look for "City Hall Steakhouse" and my Office building entrance will be to the right. Take the elevator to the 3rd floor. There you will be greeted by the reception and they will inform me of your arrival.  See you soon!

MEDICAL CONCERNS:

Existing and New Medical Conditions

It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued.

The client must also keep the massage therapist informed of any changes in health conditions.

For clients undergoing chemo and radiation therapies – Please note that we require a doctor’s note that states the doctor is aware of and agrees to the desired treatment.

Disclaimer

This treatment is not intended to replace any forms of medicine, psychotherapy and/ or professional treatment. It is a complimentary to all other forms of therapy. The possible side effects of this treatment include: Muscle soreness for up to two days, as emotional traumas are often stored in the body as tension. Release of some painful memories. Nausea. Release of lactic acid and toxins stored in body tissue. Possible pain when pressure points are stimulate. Tingling or burning sensations as blood circulation increases.